FOR WHAT PURPOSES WILL WE USE YOUR PERSONAL DATA?

The personal data we collect from you will be used for the following purposes that are necessary for the service you request:

• Communication with the holder
• Marketing or advertising
• Commercial prospecting

Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow us to provide you with better attention:

• Effectiveness metrics of the website

If you do not want your personal data to be used for these secondary purposes, please indicate this by contacting us at salescontact1@rtmdist.com as follows:

I do not consent to my personal data being used for the following purposes:

• Effectiveness metrics of the website

Refusing to use your personal data for these purposes cannot be a reason for us to deny the services and products you request or contract with us.

WHAT PERSONAL DATA WILL WE USE FOR THESE PURPOSES?

To carry out the purposes described in this privacy notice, we will use the following personal data:

• First name
• Last name
• Email address
• Other information provided by the holder in the body of the contact email

HOW LONG WILL YOUR PERSONAL DATA BE RETAINED?

The personal data provided will be retained as long as a commercial relationship is maintained with the holder, and for up to five years after such a relationship or communication has ended. The criteria used to determine these periods include the nature of the service provided, legal and regulatory requirements, and the need to resolve any disputes or enforce our agreements.

HOW CAN YOU ACCESS, RECTIFY, OR CANCEL YOUR PERSONAL DATA, OR OBJECT TO ITS USE?

You have the right to know what personal data we have about you, what we use it for, and the conditions of the use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it deleted from our records or databases when you consider that it is not being used properly (Cancellation); as well as to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request via the contact email (salescontact1@rtmdist.com).

The contact details of the person or department responsible for personal data, who is in charge of processing ARCO rights requests, are as follows:

• Name: Sergio Alejandro Arizmendi Flores
• Contact: sergioarizmendi@rtmdist.com

YOU CAN REVOKE YOUR CONSENT TO THE USE OF YOUR PERSONAL DATA

You can revoke the consent that you have given us for the processing of your personal data. However, it is important to keep in mind that in some cases we may not be able to comply with your request or end the use immediately, as it is possible that due to some legal obligation we may need to continue processing your personal data. Additionally, you should consider that for certain purposes, revoking your consent will mean that we will not be able to continue providing the service you requested or the conclusion of your relationship with us.

To revoke your consent, you must submit your request via the contact email (salescontact1@rtmdist.com).

HOW CAN YOU LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION?

To limit the use and disclosure of your personal information, you must submit your request via the contact email (salescontact1@rtmdist.com).

HOW CAN YOU KNOW ABOUT CHANGES TO THIS PRIVACY NOTICE?

This privacy notice may be modified, changed, or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model; or other causes.

We are committed to keeping you informed about changes to this privacy notice through the website https://www.rtmdist.com/.